The following post was shared on The Fraternity Man’s LinkedIn Page. Share your thoughts on accepting feedback here or on the LinkedIn Post!
Receiving feedback can be difficult. Choosing to respond to feedback with poise is often even more difficult.
We receive feedback from customers, friends, family and supervisors, and yet it is often confused with fact or opinion. Let’s discuss what feedback is and how best to receive feedback.
What Is Feedback?
Feedback is not an opinion, and may not be fact. Feedback is not necessarily reasonable and not necessarily worth listening to; it is a perception.
Opinions are perceptions as well, but opinions are based on a belief. I, for example, have more opinions than most of my friends and colleagues care to hear. Noticing that I was upsetting folks (feedback), I canned my Facebook for the election cycle, opting instead to avoid discussing politics unless asked to.
A good way to tell an opinion from feedback is in its delivery. Opinions are delivered as if they were facts.
Facts, on the other hand, are ruthless and objective. As conservative speaker/writer/podcaster Ben Shapiro says, “facts don’t care about your feelings.”
That’s very true. There are many facts people choose to ignore, and opinions are often formed based on a select set of facts.
That leaves us still to define feedback. . .
As mentioned, feedback is one’s perception, and should be delivered as such. Feedback is based on observations. It is not an instruction, as opinions are often formulated to be, but something someone has noticed or perceived.
Those who have taken a psychology course or who have tried to advise college-aged fraternity men will know: Perception is Reality.
This is why feedback is important. It is a pulse on what one believes to be true. Which leads us to dealing with feedback:
How Good Leaders Receive Feedback. . .
Here’s a tease of the full post: